1. Introduction
Welcome to Light House Media ("we," "us," or "our"). We are committed to safeguarding your personal information and ensuring transparency about how we collect, use, and protect your data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you engage with our photography and videography services for weddings, proposals, and pre-wedding events ("Services").
2. Information We Collect
Personal Information
Contact Details: Name, email address, phone number, and mailing address.
Event Details: Date, venue, schedule, guest list (if applicable), and specific requests related to our Services.
Preferences: Photography or videography styles, package selections, and other preferences you communicate to us.
Payment Information
We collect billing details, such as credit card numbers and billing addresses, to process payments securely. Payment transactions are handled through reputable third-party providers compliant with industry standards.
Media Content
Photographs and Videos: Images and footage captured during events, which may include you, your guests, and venues.
Testimonials: Feedback or testimonials you provide, which may be used for promotional purposes with your consent.
Website Usage Data
Information about your interactions with our website, including IP address, browser type, pages viewed, and duration of visits. This data helps us improve our website and Services.
3. How We Use Your Information
Service Delivery:
To plan, execute, and deliver photography and videography services tailored to your event.
Communication:
To respond to inquiries, provide quotes, confirm bookings, and send updates related to our Services.
Marketing and Promotion:
With your explicit consent, to showcase select images or videos on our website, social media, or other marketing materials.
To send newsletters or promotional offers, which you can opt out of at any time.
Payment Processing:
To securely process payments and manage financial transactions.
Website Improvement:
To analyze website usage and enhance user experience.
4. Legal Basis for Processing
We process your personal information based on the following legal grounds:
Consent: When you provide explicit consent for specific uses, such as marketing.
Contractual Necessity: To fulfill our contractual obligations in providing our Services.
Legitimate Interests: To improve our Services and maintain business operations.
Legal Compliance: To comply with legal obligations and respond to lawful requests.
5. Information Sharing and Disclosure
Service Providers:
We may share your information with third-party vendors who assist in delivering our Services, such as payment processors and printing labs.
Legal Obligations:
We may disclose your information to comply with legal obligations, protect our rights, ensure safety, investigate fraud, or respond to government requests.
Business Transfers:
In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity, subject to the same privacy commitments.
With Your Consent:
We will share your information with third parties when you have provided explicit consent.
6. Links to Other Websites
Our website may contain links to external sites not operated by us. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorised access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Upon request, we will securely delete or anonymise your data unless retention is required by law.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal information.
Restrict or object to certain data processing activities.
Withdraw consent at any time, where processing is based on consent.
Lodge a complaint with a supervisory authority.
To exercise these rights, please contact us using the information provided below.
10. Children's Privacy
Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from minors. If you believe we have collected data from a minor, please contact us to address the issue.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. We encourage you to review this policy regularly.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
info@lmgcreates.com
